SCI Funeral Complaints: How to Report Issues and Seek Legal Help
Has your family been affected by issues relating to funeral or deathcare services provided by an SCI-owned funeral home, crematory, or cemetery? Our funeral home negligence attorneys investigate potential claims against funeral homes, crematories, and other death care providers for failing to uphold their duty of care.
What is Service Corporation International (SCI)?
Service Corporation International (SCI) is the largest provider of funeral and cemetery services in North America. In addition to pre-need sales, the company offers funeral merchandise and services alongside its cemetery properties. Its main office is in Neartown, Houston, Texas, with additional corporate facilities in Jefferson, Louisiana, close to New Orleans. The company manages over 1,500 funeral homes and 400 cemeteries.
SCI owns and operates several brands of deathcare services, including:
- Advantage
- Caballero Rivero
- Dignité
- Dignity Memorial
- Dignity Memorial Premier Collection
- Funeraria del Angel
- LHT Consulting Group, LLC
- Neptune Memorial Reef
- Neptune Society/Trident Society/Neptune Society of Northern California
- National Cremation
- Rose Hills Memorial Park
Common Complaints Against Funeral Homes
Complaints against deathcare providers like SCI typically concern problems such as funeral home negligence, overcharging, financial disagreements, or failure to deliver contracted services.
These issues frequently violate laws meant to protect consumers and families while purchasing funeral services or professional standards governing funeral homes’ operations.
At Traction Law Group, the majority of our cases involve problems related to the mishandling of a loved one’s remains, such as:
- Incorrect handling or care of the deceased, such as inadequate preservation, embalming errors, or issues with the body or casket.
- Cremation issues like cremating the wrong body, mixing ashes with another decedent’s, lost cremains, or improper cremation procedures.
- Presenting the wrong body in a funeral service
- Exhuming or moving a decedent with permission
- Disrespect or mistreatment of your loved one’s remains.
- Not verifying or informing the family members about the death.
- Proceeding with cremation without obtaining family approval.
- Conducting a burial without family consent.
- Failure to embalm or prepare the deceased properly.
- Inappropriate treatment or damage to the body or casket during handling.
Consumers and families impacted by a funeral home’s bad acts may report the conduct to the appropriate state authority and could be entitled to financial compensation for their potential claims.
The Steps to File SCI Funeral Complaints and Report Suspected Negligence
If you suspect funeral home negligence or are dissatisfied with the services provided by a funeral home, taking action is a step toward ensuring such experiences are investigated and prohibited from happening to other families. Here’s how you can proceed:
- Document Everything: Keep detailed records of all agreements, communications, and events. Photographs, emails, and service contracts are essential in building a potential case.
- Seek Legal Advice: Consult an attorney with experience in funeral home negligence cases. Legal counsel may offer guidance on your rights and the feasibility of your potential claims.
- File a Complaint: You can file complaints with state licensing boards or consumer protection agencies such as the FTC, which can investigate your claims further. Our funeral home complaint guide provides contact information and instructions for the relevant funeral authorities in all 50 states.
We Investigate Funeral Home Negligence Claims
Our law firm is committed to investigating potential negligence claims against funeral homes. We understand the sensitivity of these matters and assure you that we will review your case with the utmost respect and confidentiality. If you believe you have a claim:
- Contact Us: Visit our website or call us at (833) 236-8253. We’re here to listen and advise on the best course of action.
- Complete a Free Consultation: We offer a free initial consultation to discuss your experience, evaluate your case, and explore your legal options.
- No Win, No Fee: If your case is accepted, we are only compensated if your claim is successfully resolved.
Funeral homes have a duty of care to pay final tribute to your loved one with the respect they deserve. Your voice matters, and together, we can strive for accountability in the funeral industry and ensure that instances of fraud or neglect are held accountable.
Additional Resources for Consumers:
Funeral Consumers Alliance – A nonprofit consumer organization serving those concerned with their rights and choices in making dignified funeral arrangements.
